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RETAILERS & LINKS DISTRIBUTORS

HO Scale Kits

Accurail Direct Orders
Mail orders by credit card, check, or money order, please print and use this order form (PDF)

Phone: (630) 365-1173  Because we're a factory, we do not have a sales staff for taking phone orders.  If there's no answer, please wait a little while and try calling again.

Mail:
Accurail Inc
PO Box 278
Elburn, IL 60119
24-Hour Fax:
(630) 365-6499

Phone Hours Monday-Friday Central Time
8:30 am through 11:30am
& 1pm through 4:00pm

For non-US orders, please note that there is an $18 service charge for accepting an out-of-country check, money order, or postal money order which is drawn on a non-US Bank.  We regret the inconvenience, but this is charged by the bank, not by Accurail.  The bank charges $18 for doing the 'hard work' of cashing a check.
To avoid the order minimum and/or $18 non-US service charge, the order can be placed through the Accurail website via credit card, debit card, Paypal.  Or phoned, mailed, or faxed in for credit card orders.

Valid items are those only which are noted as being in stock with a gray background.  Please do not write in other items or stock numbers, as we may be unable to fill the order.

Some items on our website are low on quantity and can go out of stock at any time. If an item does run out, we will refund the cost of that item (plus applicable shipping charges) and send the balance of the order. If you would prefer otherwise or if you have possible substitutes, please make a note on the order form, or send an email to accurail@accurail.com (include the order number whenever possible).

Continental US Shipping:
Decals and small parts up to roughly 1 pound weight, we ship via USPS First Class Mail.  Above 1 pound, USPS Priority.

Rolling stock orders ship via USPS First Class for 1 kit.  USPS Priority for 2 or more kits.

Large orders may ship via UPS Ground if it is more cost-effective for the package weight.

Canada and International orders ship via USPS First Class International, until package weight requires Priority International (approx. 4 pounds).

For special shipping requests, please send an email to accurail@accurail.com and reference the order number when possible.

 
Missing/broken parts requests, please email accurail@accurail.com or send a letter with the item number/part information and a mailing address to:
Accurail Inc.  PO Box 278  Elburn, IL 60119