now offers direct ordering by credit card, check, or money order.
For all orders, please print and fill out this order
form in PDF format
PO Box 278
Elburn, IL 60119 USA
$20 minimum for credit card orders
8:30 am through 11:45am
12:45pm through 4:00pm
Valid items are
those only which are noted as being in stock with the
do not write in other items or stock numbers, as we will be unable to
fill the order.
Decals, Parts, and Scenery are almost always in stock and available.
items on our website are low on quantity and can go out of stock at
any time. If an item does run out, we will refund the cost of that item
(plus applicable shipping charges) and send the rest of the order. If
you would prefer otherwise, please make a note in the Special Instructions
box during the ordering process.
we're a factory, we do not have permanant sales staff for taking phone orders.
If there's no answer, it's best to wait a little while and try calling again. Also, please do not use this phone number
for missing part requests. For missing parts, we answer emails
promptly (firstname.lastname@example.org) or send a postcard/letter
with the necessary information to our PO Box listed above. Thank
For US orders,
we ship via First Class US Mail for decals and small parts orders
(up to the point where the package's size and weight requires
that it be shipped via UPS or USPS Priority). Rolling stock and other non-small
orders ship either USPS First Class, USPS Priority, or by UPS, depending on which is more efficient and cost-effective for your order.
Canada and International
orders ship via USPS First Class International, until package
weight requires Priority International (approx. 4 pounds).
For any other special shipping requests, please feel free to
email email@example.com first and/or enter a note in the Special
Instructions box which comes up during the ordering process.