by credit card, check, or money order, please print and
fill out this order form (PDF)
PO Box 278
Elburn, IL 60119 USA
Hours Central Time
8:30 am through 11:30am
1pm through 4:00pm
we're a factory, we do not have a sales staff for taking phone
orders. If there's no answer, please wait a little while
and try calling again.
is a $20 minimum for phone/mail credit card orders
non-US orders, please note that there is an $18 service charge
for accepting an out-of-country check, money order, or postal
money order which is drawn on a non-US Bank. We regret the
inconvenience, but this is charged by the bank, not by Accurail.
The bank charges $18 for doing the 'hard work' of cashing a check.
avoid the order minimum and/or $18 non-US service charge, the
order can be placed through the Accurail website via credit card,
debit card, Paypal. Or phoned, mailed, or faxed in for credit
items are those only which are noted as being in stock
with a gray background. Please
do not write in other items or stock numbers, as we will be unable
to fill the order.
items on our website are low on quantity and can go out of stock
at any time. If an item does run out, we will refund the cost
of that item (plus applicable shipping charges) and send the rest
of the order. If you would prefer otherwise or have possible substitutes,
please make a note in the Special Instructions box during the
broken/missing parts requests, we answer emails promptly (email@example.com)
or send a letter with part information and a mailing address to:
Accurail Inc. PO Box 278 Elburn, IL 60119
For USA orders,
we ship via First Class US Mail for decals and small parts orders
(up to the point where the package's size and weight requires
that it be shipped via USPS Priority.
stock and other larger orders typically ship via USPS Priority,
or by UPS, depending on which is more efficient and cost-effective
for the package weight.
International orders ship via USPS First Class International,
until package weight requires Priority International (approx.
For any other special shipping requests, please feel free to
email firstname.lastname@example.org first and/or enter a note in the Special
Instructions box which comes up during the ordering process.